The Covid-19 pandemic has polarised retail. While supermarkets and major online retailers have never had such a big increase in sales, many other businesses face crippling closures and an uncertain future. With enormous social change, big shifts in consumer habits have intervened. This got me thinking! What actions should your retail business take now to ensure you’re prepared to deal with life beyond the pandemic? Retailers are experiencing one of the biggest and most rapid shake-ups in terms of consumer buying and spending habits. With the majority of bricks and mortar retail stores closed, shoppers have turned to online retailers...