
Buyer Terms and Conditions
B2B Marketplace for Stock Liquidation & Reverse Logistics
Important Notice for Buyers
These Terms and Conditions govern your purchase of liquidation inventory, returns, overstock, and other goods from ARLL. By registering and placing orders, you agree to be bound by these Terms. All purchases require 100% prepayment. ARLL is your contractual seller – goods are delivered directly from ARLL’s suppliers to your location.
When you purchase through ARLL.EU, you are buying from ARLL. ARLL is the seller of record and will invoice you directly. Goods are shipped from our supplier network directly to your location.
Preamble
This Agreement is entered into between:
(1) ARLL Marketing Europe Limited, a company incorporated in Ireland ("ARLL", "we", "us", "Seller"), operating the B2B marketplace at www.arll.eu; and
(2) The Buyer ("Buyer", "you"), being the business entity registering to purchase goods through ARLL.
ARLL operates a B2B marketplace specializing in stock liquidation, returns, and overstock in the European market. When you purchase through ARLL.EU, you are entering into a sale contract directly with ARLL. Goods are sourced from ARLL’s network of suppliers and delivered directly from supplier locations to Buyer (drop-ship model).
1. Definitions
- "Supplier" means the third-party business from whom ARLL sources Inventory for resale to Buyer.
- "Inventory" or "Goods" or "Lot" means products, stock lots, pallets, or merchandise offered for sale by ARLL.
- "Listing" means all information, descriptions, images, and specifications provided for Inventory on the Platform.
- "Transaction" or "Order" means a completed purchase by Buyer from ARLL.
- "Purchase Price" means the total price for the Goods as invoiced by ARLL to Buyer.
- "POD" (Proof of Delivery) means signed documentation confirming Buyer receipt of Goods.
- "Business Day" means Monday to Friday, excluding public holidays in Ireland and Romania.
- "Manifest" means the itemized list of products included in a Lot.
- "Platform" means the ARLL.EU website and associated systems.
2. Buyer Registration and Eligibility
Eligibility Requirements
ARLL.EU is a B2B platform. Only registered business entities with legal capacity to contract may register as Buyers. Natural persons purchasing for personal use are not permitted.
Registration Documentation
Buyer must provide and maintain current:
- Company registration certificate or business license
- Valid VAT identification number (where applicable)
- Registered business address and delivery address(es)
- Contact details of authorized representative
Verification and Acceptance
ARLL reserves the right to verify registration information and to accept, reject, or terminate any registration at its discretion.
Account Security
Buyer is solely responsible for maintaining account security and for all activities under their credentials. Orders placed through Buyer’s account are binding regardless of who placed them.
3. Sale Contract and ARLL’s Role
ARLL as Seller
The contract of sale is between ARLL and Buyer. ARLL is the seller under this contract and assumes the obligations of a seller under applicable law, subject to the limitations set forth in these Terms.
Drop-Ship Delivery Model
ARLL operates a drop-ship model whereby:
- ARLL purchases Goods from its Supplier network
- Goods are shipped directly from Supplier’s premises to Buyer’s delivery address
- ARLL does not take physical possession of Goods
- ARLL invoices Buyer; Supplier invoices ARLL
Invoicing
ARLL will issue a VAT invoice to Buyer for all purchases. For intra-EU B2B transactions, VAT triangulation simplification rules may apply where Buyer is responsible for accounting for VAT under the reverse charge mechanism.
Supplier Relationship
Buyer has no direct contractual relationship with Suppliers. Buyer shall not contact Suppliers directly except as facilitated through ARLL for logistics coordination. Any attempt to circumvent ARLL and deal directly with Suppliers is prohibited (see Article 8).
4. Nature of Goods
Liquidation inventory differs from purchasing new goods from traditional suppliers. Please understand these characteristics before purchasing.
Types of Inventory
Goods offered through ARLL may include customer returns (varied condition), overstock, end-of-line, seasonal goods, refurbished items, and damaged/salvage lots.
Condition Variations
Buyer acknowledges that:
- Condition descriptions are based on information from Suppliers
- Individual items within a Lot may vary in condition
- Some percentage of items may be non-functional, incomplete, or damaged
- Returns typically contain a mix of conditions
RRP and Value Estimates
Any stated RRP (Recommended Retail Price) or value estimates are provided for reference only and are not warranted. Disputes regarding RRP accuracy or resale potential will not be accepted.
Due Diligence
Buyer is responsible for reviewing all Listing information and assessing suitability for Buyer’s intended use before purchasing.
5. Purchasing and Payment
Binding Purchase
A purchase becomes binding when Buyer clicks "Buy Now", wins an auction, or has an offer accepted. Once binding, Buyer is obligated to complete payment.
ALL ORDERS REQUIRE 100% PREPAYMENT. Payment must be received in full before ARLL instructs the Supplier to ship. No credit terms are available unless separately agreed in writing.
Payment Methods
Accepted payment methods:
- Bank Transfer (SEPA/SWIFT) to ARLL’s account
- Credit/Debit Card (where available)
- Other methods as displayed on the Platform
Total Amount Payable
The total amount invoiced by ARLL consists of:
- Purchase Price – as confirmed through the Platform
- Shipping Costs – as quoted (Buyer’s responsibility unless stated otherwise)
- Applicable Taxes – VAT where required by law
ARLL does not charge any separate buyer premium or service fee.
VAT Treatment
For B2B transactions within the EU involving multiple Member States, VAT triangulation simplification may apply:
- ARLL issues invoice with VAT triangulation reference
- Buyer must be VAT-registered and provide valid VAT number (verified via VIES)
- Buyer accounts for VAT under reverse charge in their jurisdiction
- Non-EU buyers may be subject to import VAT and customs duties
Payment Timeline
Payment must be received within 3 Business Days of order confirmation. Failure to pay may result in order cancellation and penalties per Article 10.
6. Shipping and Delivery
Drop-Ship Delivery
Goods are shipped directly from the Supplier’s premises to Buyer’s specified delivery address. ARLL coordinates with Suppliers to arrange shipping but does not physically handle the Goods.
Shipping Arrangements
Shipping may be arranged through:
- ARLL-coordinated logistics (where available)
- Buyer’s own carrier (collection from Supplier – arranged via ARLL)
- Supplier’s designated shipping partner
Shipping Costs
Shipping costs are Buyer’s responsibility unless otherwise stated in the Listing. Quotes are estimates – actual costs may vary based on final specifications.
Delivery Timeline
ARLL will use reasonable efforts to ensure dispatch within the timeframe indicated in the Listing. However, delivery times are estimates and not guaranteed. Buyer must arrange collection or accept delivery within 10 Business Days of notification that goods are ready.
Delivery Requirements
Buyer must ensure the delivery location has appropriate vehicle access, offloading equipment (forklift where needed), and an authorized person to sign POD.
Risk and Title Transfer
Risk of loss or damage transfers to Buyer upon delivery (DAP) or collection (EXW) as specified. Title to Goods passes to Buyer upon ARLL’s receipt of full payment.
Inspection Upon Delivery
Buyer MUST inspect goods upon delivery and note any visible external damage or shortage on the POD/CMR before signing. Failure to note visible issues may affect claim eligibility.
7. Inspection, Claims and Remedies
Inspection Period
Buyer has 5 Business Days from delivery to inspect Goods and notify ARLL of any material discrepancies. Claims raised after this period will not be accepted except for hidden defects.
Valid Grounds for Claim
Claims may be raised for:
- Quantity significantly below stated (beyond ±3% tolerance)
- Condition materially worse than described in Listing
- Wrong products delivered (not matching Listing description)
- Significant items missing from manifest
NOT Valid Grounds for Claim
The following are NOT grounds for claim or remedy:
- Buyer’s change of mind or business circumstances
- Lower resale value or profit than expected
- RRP inaccuracy or value estimate disputes
- Minor variations within tolerance (±3% quantity, ±5% weight, up to 5% items in lower grade)
- Conditions inherent to the stated product category (e.g., defects in returns lots)
- Items clearly described as "untested", "as-is", or "salvage"
Claim Process
To raise a claim, Buyer must:
- Submit through the Platform within 5 Business Days of delivery
- Provide detailed description of the discrepancy
- Include photographic/video evidence
- Provide manifest reconciliation where applicable
ARLL’s Review
ARLL will review claims based on Listing information, delivery documentation, and evidence provided. ARLL’s determination is final for purposes of these Terms.
Where ARLL determines a valid claim exists, ARLL will issue credit towards future purchases on the Platform. Buyer expressly agrees that all remedies shall be provided exclusively in the form of Platform credit. No cash refunds, bank transfers, or other monetary payments will be made. Buyer retains the Goods – no return is required.
Credit Terms
Credits issued under this Article are subject to the following:
- Maximum credit value: 100% of Purchase Price for the affected Goods
- Credit amount is proportional to the verified discrepancy
- Credits are valid for 12 months from date of issue
- Credits are non-transferable and cannot be exchanged for cash
- Credits may be applied to any future purchase on the Platform
- Unused credits expire automatically after the validity period
No Return Required
Buyer retains all Goods regardless of claim outcome. ARLL does not require or accept return of Goods for credit claims. Buyer may dispose of, resell, or use the Goods as they see fit.
Acknowledgment
By purchasing through ARLL, Buyer expressly acknowledges and agrees that:
- Credit-only remedies are fair and reasonable for B2B liquidation transactions
- The nature of liquidation inventory justifies this remedy structure
- Buyer has factored this remedy limitation into their purchasing decision
- This remedy structure is a material term of the agreement
8. Prohibition on Circumvention
CIRCUMVENTING ARLL TO DEAL DIRECTLY WITH SUPPLIERS IS STRICTLY PROHIBITED AND WILL RESULT IN SUBSTANTIAL PENALTIES AND PERMANENT BAN.
Definition of Circumvention
Circumvention includes any of the following conduct:
- Contacting Suppliers directly outside ARLL to negotiate or purchase
- Purchasing from Suppliers introduced through ARLL without going through ARLL
- Soliciting or exchanging contact information with Suppliers for direct dealing
- Structuring transactions to avoid ARLL
- Using Supplier information obtained through ARLL for any purpose other than completing ARLL transactions
Protected Period
The prohibition on Circumvention applies:
- During Buyer’s registration with ARLL
- For 24 months after Buyer’s last Transaction or account termination
- To all Suppliers with whom Buyer had any contact through ARLL
Circumvention Penalties
| Violation | Penalty |
|---|---|
| First Circumvention Offense | €5,000 OR 25% of circumvented transaction value (whichever is greater) + account suspension |
| Repeat Offense or Large Value | €10,000 OR 30% of circumvented transaction value (whichever is greater) + permanent ban + legal action |
| Ongoing/Systematic Circumvention | Full value of all circumvented transactions + €25,000 + permanent ban + legal proceedings |
Buyer acknowledges that Circumvention causes significant harm to ARLL that is difficult to quantify precisely. The penalties above are agreed as liquidated damages representing a genuine pre-estimate of ARLL’s loss, without prejudice to ARLL’s right to recover additional proven damages.
9. Buyer Obligations
Payment Obligation
Buyer must complete 100% prepayment for all confirmed Orders within required timeframes.
Delivery Obligation
Buyer must accept delivery or arrange collection as agreed, and provide appropriate facilities for offloading.
Communication
Buyer must respond to ARLL communications within 48 hours and maintain accurate contact information.
Legal Compliance
Buyer must hold all necessary licenses for resale, comply with applicable laws, and respect any restrictions stated in Listings.
Prohibited Conduct
Buyer must NOT:
- Place orders without intention to complete payment
- Circumvent ARLL (see Article 8)
- Manipulate bidding or pricing
- Provide false information
- Abuse the claim process
- Operate multiple accounts without approval
10. Fees and Penalties
| Item | Amount | When Applied |
|---|---|---|
| Buyer Service Fee | €0 (None) | No separate fees charged to buyers |
| Order Cancellation (Buyer fault) | €50 + 10% of Purchase Price | If Buyer cancels or fails to pay after order confirmation |
| Non-Collection / Refused Delivery | Storage + return shipping costs | If goods not collected/accepted within 30 days |
| Failed Delivery (Buyer fault) | Re-delivery cost + €50 | Per failed delivery attempt |
| Circumvention Penalty | €5,000 – €25,000+ | See Article 8 for full details |
11. Warranties and Limitation of Liability
Limited Warranty
ARLL warrants that Goods will substantially conform to the Listing description, subject to the tolerances in Article 7.3. This warranty is limited to the remedies set forth in Article 7.6.
Exclusion of Other Warranties
Except as expressly stated, ARLL disclaims all other warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. Goods are sold in "as described" condition per the Listing.
Liability Cap
ARLL’s total liability to Buyer for any claim arising from or related to any Transaction shall not exceed the Purchase Price paid by Buyer for the affected Goods.
Excluded Damages
ARLL is NOT liable for:
- Indirect, consequential, special, incidental, or punitive damages
- Lost profits, revenue, or business opportunities
- Loss of data or business interruption
- Damages arising from Buyer’s resale or use of Goods
- Claims by Buyer’s customers or third parties
Force Majeure
ARLL is not liable for delays or failures caused by circumstances beyond reasonable control, including supplier failures, transport disruptions, natural disasters, or government actions.
12. Intellectual Property and Data
Platform IP
All intellectual property in the Platform belongs to ARLL. Buyer receives a limited license to use the Platform for purchasing.
Data Protection
ARLL processes personal data per GDPR and its Privacy Policy.
Confidentiality
Buyer shall maintain confidentiality of pricing, Supplier information, and ARLL’s business operations. Disclosure to competitors or use for Circumvention is prohibited.
13. Term and Termination
Term
These Terms commence upon registration and continue until terminated.
Termination by Buyer
Buyer may terminate with written notice, subject to completing all outstanding Orders and payments.
Termination by ARLL
ARLL may suspend or terminate immediately for breach of Terms, non-payment, fraud, Circumvention, abuse of claims, or conduct detrimental to ARLL.
Effects of Termination
Upon termination: outstanding Orders must be completed and paid, penalties remain payable, Circumvention prohibition continues for 24 months, and confidentiality obligations survive.
14. Governing Law and Jurisdiction
Governing Law
These Terms and all sales hereunder are governed by the laws of Ireland.
CISG
The UN Convention on Contracts for the International Sale of Goods (CISG) applies to sales under these Terms unless expressly excluded in a Listing.
Jurisdiction
Disputes arising from these Terms or any Transaction are subject to the exclusive jurisdiction of the courts of Ireland.
15. General Provisions
- ARLL may amend these Terms with 30 days’ notice. Continued use constitutes acceptance.
- These Terms constitute the entire agreement regarding purchases through ARLL.
- Invalid provisions will be modified to minimum extent necessary; remaining provisions continue.
- Non-enforcement does not waive ARLL’s rights.
- Buyer may not assign without consent. ARLL may assign freely.
- Written notice via Platform or registered email.
- English version prevails.
Acceptance
- ✓Full legal authority to bind Buyer’s company to these Terms
- ✓Understanding that ARLL is the seller and will invoice Buyer directly (Article 3)
- ✓Understanding of the nature of liquidation inventory (Article 4)
- ✓Acceptance of 100% prepayment requirement
- ✓Understanding and acceptance of the Circumvention prohibition and penalties (Article 8)
- ✓Understanding of claim process and remedy limits (Article 7)
- ✓Acceptance of liability limitations (Article 11)
By registering on ARLL.EU and/or placing orders, Buyer confirms: